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Route 20 Animal Clinic

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Route 20 Animal Clinic
Route 20 Animal Clinic
(28 Reviews)
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Worcester, MA 01601
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Dr Nick is great. We have been using him for over 15 years now and he has never disapointed us. He is set up to treat every normal sort of thing as well as minor trauma,simple surgery and most dental work. If he can't do it he will tell you where to go. He lets you stay with your pet throughout the visit if you want to and he is interested in making a living, not a killing, so his fees are fair. We will be moving soon and his clinic is one of the few things we will really miss about Wormtown.
by Jeff xxx.xxx.224.10
January 22, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
by Tom Fin xxx.xxx.38.148
July 03, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did the waiting room smell clean?
Yes
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.9.230
April 18, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by Anonymous xxx.xxx.26.60
April 09, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.5.154
November 01, 2013
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.254.113
May 16, 2013
Did you feel safe in this provider's care?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.232.131
May 09, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Yes
Were the examining rooms clean and free of odor?
Yes
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.86.184
April 24, 2013
Did this veterinarian answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by Anonymous xxx.xxx.9.46
February 18, 2013
Was this animal hospital's staff friendly?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this provider's staff friendly?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.88.23
December 16, 2012
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Worcester, MA 01601