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Route 20 Animal Clinic

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Route 20 Animal Clinic
Route 20 Animal Clinic
(28 Reviews)
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Worcester, MA 01601
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Were the examining rooms clean and free of odor?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
December 20, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 16, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 06, 2011
Were the waiting room chairs comfortable at this animal hospital?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 05, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Absolutely!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
October 20, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
May 17, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Does this provider remember you by name?
No, I always have to remind them
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
April 16, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the kennels and holding areas clean?
Yes, they were spotless
Did this provider answer all of your questions?
Yes
by Anonymous
April 12, 2011
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Worcester, MA 01601