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Island Weight Clinic Inc

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Island Weight Clinic Inc
Island Weight Clinic Inc
(34 Reviews)
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1450 North Courtenay Parkway 3 Merritt Island, FL 32953
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
This is a very nice, clean, friendly & convenient facility...
THAT IS UNTIL I DEALT WITH ONE OF THE NURSES THERE BY THE NAME OF “SHELLY”.... I have been a patient of MIWLC for about 5 years off and on. I even moved to Ocala (2 & a half hours away) and the clinic would mail my meds to me... I am one that goes on the meds for months then off months (as not to become addicted to meds. Ect) anyways, to make a long story short, AS ANYONE WOULD DO THE SAME, IM SURE, I would pay to have my meds sent to me for awhile and then go off for awhile. Well, last April, I was asked to come in or have a dr send my blood pressure ect to them to continue meds, RIGHT IN THE MIDDLE OF MY MEDICATION RENEWAL (in which at first I was calling month by month to get my meds sent to me) and being 2 & a half hours away, that was QUITE THE INTERRUPTION OF MY WEIGHT LOSS PLAN AND MY MEDICATION, so THIS TIME they went ahead and sent me my meds for the month and stated that I was to come in before next months refill, WHICH WAS ABSOLUTELY MORE CONVENIENT)..... well, now I am back on the meds to lose the weight I had gained due to an injury of my leg. And I was right in the MIDDLE OF MY PROGRAM, and I had called last week to have my refill sent to me, and TODAY, 4 DAYS LATER, a nurse named “SHELLY” calls me and stated that she won’t send me my medication until I come in (NOT EVEN GOING THROUGH MY RECORDS WHERE SHE COULD SEE THAT I DONT STAY ON THE MEDICATION THROUGHOUT THE WHOLE YEAR, I’m usually ON FOR 3-5 mos and OFF for 3-6 mos), but SHE SPEAKS OVER ME, AND RUDELY TELLS ME THAT IT IS NOT HER JOB TO REMIND ME AS TO WHEN IT IS GETTING CLOSE TO WHEN THEY WOULD BE WANTING ME TO COME IN FOR A CHECK UP........ well,, WHOS JOB IS IT THEN..??? I DONT GET PAID FOR THAT, I WOULD THINK THAT THE EMPLOYEES THERE WOULD/SHOULD TAKE CARE OF THAT.......:!!!!! Anyways, INSTEAD OF MEETING ME IN THE MIDDLE AND SENDING MY MEDS FOR ME TO CONTINUE (INSTEAD OF ABRUPTLY MESSING UP MY PROGRESS) and telling me that I would have to come in for a check up in order to get my next medication refill,, WOULD HAVE BEEN A MUCH MORE CONVENIENT AND ETHICAL THING TO DO..... I have NEVER BEEN TALKED TO LIKE AN IRRESPONSIBLE CHILD BEFORE BY ANYONE, LET ALONE A NURSE WHOM IS SUPPOSED TO BE FRIENDLY AND PROFESSIONAL.....
I am NOT badmouthing this facility, AT ALL... there are TRULY SWEET AND PROFESSIONAL PEOPLE HERE... I just so happened to UNFORTUNATELY MEET ONE OF THE VERY FEW NONPROFESSIONAL AND RUDE AND IGNORANT NURSES/EMPLOYEES.... All I guess I am saying is ,,,, JUST TRY AND AVOID “”SHELLY””, IF AT ALL POSSIBLE AND IF YOU ARE LUCKY, YOU WONT HAVE TO BE DEGRADED AND TREATED LIKE A CHILD... I JUST CANNOT BELIEVE WHAT I JUST GOT OFF THE PHONE WITH...... BEWARE ,,,,, UNBELIEVABLE...!!!!!!!!!!!!!!
by Crystal xxx.xxx.89.27
June 05, 2018
Did you spend a lot of time in the waiting room at this weight loss facility?
Absolutely not! I was seen right away!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this weight loss facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this weight loss facility listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was the staff at this weight loss facility friendly?
Yes, they went above and beyond
by char xxx.xxx.107.213
September 17, 2017
Love the people program works its amazing
by kindra xxx.xxx.161.146
March 02, 2017
Staff is always very friendly and I never have to wait . So happy I decided to try this . I'm losing weight and feeling good . I feel like if I had any issues they would be more than willing to help . Also very clean and organized , Thank You
by Tammy Vargo xxx.xxx.60.241
April 21, 2016
very effective
by sandy xxx.xxx.145.3
March 05, 2016
This establishment is VERY PROFESSIONAL, CLEAN & FRIENDLY....... I have been going to IWL Clinic for Over 3 years now and there has not been ONE SINGLE TIME that I ever had to wait around, like at a Drs office visit. This clinic is VERY prompt, you're in and out, in no time. The staff is the FRIENDLIEST STAFF that I have ever encountered, Anywhere. Always ready and willing to help you. Dr G. Is Very Professional and Always willing to meet with you, and ACTUALLY LISTENS TO WHAT YOU HAVE TO SAY. He's always ready and willing to HELP YOU... If you are LIKE ME, and nervous and apprehensive about going to a weight loss clinic,,,, you can REST ASSURED,, that you WILL walk out of This Clinic with a Smile on your face and with a feeling that, someone Really Does Care. I DEFINITELY RECOMMEND THIS CLINIC TO ALL OF MY FRIENDS AND FAMILY........
Thank you IWL Clinic..!! 😊
by Crystal M Tomci xxx.xxx.243.56
September 18, 2015
Did this weight loss facility prominently display their business license?
Yes
Did the staff at this weight loss facility pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this weight loss facility easy to locate?
Absolutely! It couldn't have been easier!
Did your appointment at this weight loss facility feel rushed?
No
Was the staff at this weight loss facility friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.182.13
July 31, 2014
Was the staff at this weight loss facility friendly?
Yes
Was this weight loss facility clean?
Yes everything was neat and sterile
Did this weight loss facility prominently display their business license?
Yes
Did this weight loss facility have reasonable prices?
Absolutely!
Did the staff at this weight loss facility use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.209.243
May 18, 2014
Did this weight loss consultant use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by John xxx.xxx.37.81
February 04, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel safe in this provider's care?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.216.33
January 29, 2014
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Map and Directions
1450 North Courtenay Parkway 3, Merritt Island, FL 32953