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Dianne Farley-Jones, M.D.

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Dianne Farley-Jones, M.D.
Alpine Clinic
(80 Reviews)
> Get Phone Number & Directions
1175 East 3200 North Suite 1 Lehi, UT 84043
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
September 26, 2011
Was this family doctor friendly?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
August 25, 2011
Does this family doctor use current and safe equipment?
Yes
Was this provider's office too cold?
No, it was fine
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this family doctor's staff friendly?
Yes
by Anonymous
August 18, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this family doctor answer all of your questions?
Yes
by Anonymous
August 15, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
August 13, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 01, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 26, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this family doctor friendly?
Extremely Friendly
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
July 20, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider promptly return your phone calls?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 18, 2011
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Map and Directions
1175 East 3200 North Suite 1, Lehi, UT 84043