Dianne Farley-Jones, M.D.

Dianne Farley-Jones, M.D.
Alpine Clinic 1175 East 3200 North Suite 1 Lehi, UT 84043
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.57.112
May 23, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this family doctor to others?
I Already Have
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.113.182
May 01, 2013
Did this family doctor answer all of your questions?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.231.80
April 18, 2013
I had a relatively positive experience the first time I went to this office. But recently I contacted them for assistance completing a medical recommendation for an adoption profile. I felt the staff were very rude and I left totally frustrated and nearly in tears. I will not use this provider again, and I cannot recommend them to anyone else. It's possible to work with people, even to give news they don't want to hear, without being condescending and unkind.
by Anonymous xxx.xxx.36.3
April 17, 2013
Does this family doctor use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.173.187
April 03, 2013
They were so kind and attentive to me. I loved how they took time to listen and were seriously looking for answers for me. Their office equipment was in good shape and looked very current. I felt like everything was very safe. There was lots of available parking at their office. They gave me sufficient information to make a decision about my treatment plan. They said they would contact me with the results and they did! When comparing them to others I have visited for the same condition, they are among the best I have seen. My other Doctor didn't really listen or check and/or consider what I questioned and was asking about.
by Laila xxx.xxx.123.53
March 11, 2013
by Anonymous xxx.xxx.9.101
February 26, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.243.86
February 22, 2013
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Sometimes, but not always
Does this provider offer flexible appointment times?
Yes
by TJW xxx.xxx.118.192
January 04, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider have helpful information available online?
Yes, but very little
by Anonymous xxx.xxx.15.80
December 18, 2012
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