Dianne Farley-Jones, M.D.

Dianne Farley-Jones, M.D.
Alpine Clinic 1175 East 3200 North Suite 1 Lehi, UT 84043
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider rush your appointment?
No
by Anonymous
December 08, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They have a very good professional reputation. I know that I'm under the care of an expert. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. It was easy to get the appointment time that worked for my schedule.
by April B
November 28, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this family doctor friendly?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
November 12, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 04, 2011
I was confident that they were using the latest treatment methods. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The staff was warm and welcoming, which I appreciated. They are very friendly there. I'll definitely be going back. I didn't have a bad experience.
by bkh
November 01, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 23, 2011
Does this family doctor use current and safe equipment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 20, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They have a very good professional reputation. I know that I'm under the care of an expert. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Karri
October 17, 2011
They are always prepared for my appointment and remember everything about me. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions.
by Jeff Ostler
September 29, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
September 29, 2011
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