B A African Hair Braiding

B A African Hair Braiding
B A African Hair Braiding 4006 Victory Blvd Portsmouth, VA 23701
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
One word: horrible. I wish I could give zero stars. I got Senegalese twists three weeks ago. I brought my own hair and I had more than enough hair. They only used five packs and they made the parts so big my hair was bigger than the hair. Hair was sticking out of every twist and not small amounts. Instead of taking them out and twisting them correctly they CUT my hair out of the twists and hair was STILL STICKING OUT. I have gotten these twists before, so I know they are supposed to use jam. The lady used grease and spritz. Something told me it was wrong but I let them finish anyway. I had been up in the hospital the entire night before so I kept falling asleep and the two who braided my hair kept snatching my head and one bopped me on top of my head. When they we're done she tried to accuse me of not paying because the one in charge had taken the money off the Booth before she could. When I got home and saw my hair I was so upset. My work and school schedule didn't allow me to come back the next day so I came back a few days later. The lady that was there told me to come back because she didn't do my hair (which was a lie; she was the one snatching my head). Once again, unable to return the next day, I came back a few days later. The lady in charge immediately got nasty with me and told me that my hair was unraveling because I washed it. I told her I didn't wash it. They began talking about me in French saying I washed my hair and saying nasty things about me (not knowing I understood them). Needless to say the attempt to fix it was unsuccessful. This time I went back and asked for the name of the shop owner and if they were licensed braiders. The lady in charge asked why and I showed her my hair. She laughed and said it was nothing she could do. They Jack your hair up because they cannot braid and are far from professional. I could have got a better job in someone's kitchen. I doubt they are even legally in the states. I had to call the police to get the name if the shop owner. Never ever again. Everyone I told said they never go there because they don't braid good. I wish I had known because that was an expensive lesson learned. Do NOT GO THERE!!! My braids are three weeks old. I wish I could post a picture... just take heed or you will be disappointed as well.
by Highly upset xxx.xxx.36.232
April 02, 2016
I took my daughter to get her hair braided. There were two braiders in the shop. One braider was fast and friendly but had to tend to children so wasn't doing a lot of the braiding. The other lady is the worse!! I have never met a hair stylist who was as unprofessional and rude. She has absolutely no personality and she works extremely slow. To top it off, when she finished my daughter Seneglease, she took a lighter from the root of each braid down to the very bottom - I'm concerned that she was burning her natural hair- they used very cheap synthetic hair!! I asked about the lighter and she said it was fine...I hope so or I may have to sue!! We've had this style done before many times at another shop and never experienced this (our normal stylist at the other shop was out of the country and we were desperate!!) A couple of the braids are cut up and look as if they are going to unravel - it's been one day!!! My daughter's hair is so tight, and she braided her fine baby hairs as tight as she could- her scalp is pulling - she is in so much pain- taking Motrin, using an Ice pack - WOW!!! PLEASE NEVER EVER VISIT THIS SALON!!! THE WORSE!!
by Unhappy Customer xxx.xxx.215.224
September 02, 2015
they were pretty fast in what they do. i spent 125 for braids for my daughter and when i went to pick her up, it wasn't the size i paid for and within the 1st week the braids started to fuzz up and started falling out. not sure if i will return.
by blow xxx.xxx.6.182
April 02, 2015
Did this provider seem current about the latest advancements in their field?
Somewhat
Were the staff members able to answer your questions?
Yes
by Anonymous xxx.xxx.66.3
October 19, 2014
Does this provider have helpful information available online?
No, just a basic listings page
Were the restrooms clean at this provider's office?
No, they were disgusting
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was it easy to make an appointment with this provider?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous xxx.xxx.118.138
February 07, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.19.130
January 02, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.135.11
June 13, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.205.46
April 19, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Would you recommend this provider to others?
I Already Have
Did this provider answer all your questions?
Yes
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Nichole xxx.xxx.124.2
November 18, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They styled my hair exactly how I asked. I went out right after and got so many compliments. I've never had a problem getting an appointment on the exact day and at the exact time I want here. I never have to cancel any of my plans for my appointment, it's great. I will definitely refer my friends and family here. They were great and I think more people should know about them. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Aiko
May 24, 2011
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