JCPenney CO Inc - Mall St Matthews- Salon

JCPenney CO Inc - Mall St Matthews- Salon
JCPenney CO Inc - Mall St Matthews- Salon 5000 Shelbyville Road Ofc Louisville, KY 40207
Add a Review

Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I am very disappointed yesterday,their master stylist elizabeth charge more from me.she did relaxers and trim my hair and charge 180$.its almost double than they mention on jc penny charges list.i reallydont wanna be there again and advised everybody dont go there.one more thing dont tell them that you have any coupon just present it when you pay,othervise ther chage more then apply coupon and same thing they do with me,in bil she add relaxer 70$ and again relaxer with hair cut 85$.for long hair 10$ and for conditioner 15$,ii wish i could attach a bill copy here.
by Noor xxx.xxx.244.23
January 22, 2015
Were you satisfied with your appointment with your provider?
Yes
Did the stylist spend extra time washing your hair?
The stylist quickly washed my hair, but she/he didn't go above and beyond.
Did the waiting room furniture appear to be clean?
Yes
Were the staff members able to answer your questions?
Yes
Did this provider spend time asking questions and listening to you?
Some
by Anonymous xxx.xxx.14.6
September 02, 2014
Joe Pile is the reason I go. He is AWESOME!
by HRH xxx.xxx.107.57
July 28, 2014
Does this salon offer flexible appointment times?
Absolutely! I never have a problem!
Did your beautician rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.14.6
October 14, 2013
by Anonymous xxx.xxx.107.57
May 22, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did your beautician rush your appointment?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Has this salon ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.99.99
February 12, 2013
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They didn't tell me anything about my treatment options. They had great prices.They were very sympathetic to my situation, and made me feel cared for.
by Sue xxx.xxx.189.212
October 27, 2012
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.14.6
December 09, 2011
Are you going to visit this provider again?
Sure
Was it easy to make an appointment with this provider?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.8.11
November 28, 2011
Would you recommend this provider to others?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.38.234
November 26, 2011
Add a Review