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Kelly Coogan, DC

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Kelly Coogan, DC
New Direction Chiropractic
(59 Reviews)
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3216 Monte Vista Blvd NE, Ste A Albuquerque, NM 87106
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Consumer Feedback

(59 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
May 18, 2011
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 02, 2011
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
by Anonymous
April 24, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always take that extra step to make me feel special. I always enjoy my appointments here. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by bev
April 19, 2011
Were you able to relax during your appointment?
Yes
Did this provider answer all of your questions?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
April 18, 2011
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Would you recommend this provider to others?
I Already Have
Has this chiropractor ever misdiagnosed you?
No, they are always spot-on
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
by Anonymous
March 27, 2011
New Direction offers a place of healing. From the moment you walk in you notice it. Dr. Coogan is very professional and caring. You don't feel rushed through your appointment and you know that she cares. Her assistant returns calls promptly and is knowledgable as well. The feeling that you get while you are there is that you are not just another patient. They offer well rounded health maintanence that consists of nutrition, excercise, and your adjustment. They also use doTERRA oils and have classes on them. You don't have to wait long before you are seen. It is a great place!
by kaps
March 27, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
March 26, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider exaggerate his/her or abilities?
No, I got what was promised
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
March 21, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 11, 2011
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Map and Directions
3216 Monte Vista Blvd NE, Ste A, Albuquerque, NM 87106