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Kelly Coogan, DC

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Kelly Coogan, DC
New Direction Chiropractic
(59 Reviews)
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3216 Monte Vista Blvd NE, Ste A Albuquerque, NM 87106
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Consumer Feedback

(59 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider late to your appointments?
No, they were on time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
July 09, 2011
Out of all the other chiropractic offices I have visited, they have been the best office by far! They are kind and caring and make me feel extremely comfortable each time I visit. It's good to know that they actually show concern about my condition. The environment is relaxing and I would recommend it to everyone!
by Adria
July 06, 2011
Did this chiropractor pay attention to your problem area?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous
June 24, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 16, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
June 13, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
by Anonymous
June 10, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did they follow up with you after your appointment?
Yes.
by Anonymous
June 07, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 03, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 25, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They have really great customer service here. They always put their customers first, regardless of the situation. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their prices were very fair. The level of care you get for the price is outstanding. Kelly was very interested to make me feel relief... Thanks Kelly. 5/23/11
by Debra
May 23, 2011
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Map and Directions
3216 Monte Vista Blvd NE, Ste A, Albuquerque, NM 87106