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Joan Sy, D.O.

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Joan Sy, D.O.
Dr. Joan Sy Medical Corporation
(67 Reviews)
> Get Phone Number & Directions
24953 Paseo de Valencia 1A Laguna Hills, CA 92653
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Their staff is very friendly and professional. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I don't know of anywhere else that would've taken better care of me. I had a great experience. They are always prepared for my appointment and remember everything about me. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by A. C.
June 04, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Everyone in my community knows that they are the absolute best in the field. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by paulo2745
May 18, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
May 14, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 13, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 12, 2011
Does this provider remember you by name?
No, I always have to remind them
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was this provider's staff friendly?
No, they were rude
by Anonymous
May 11, 2011
She always make an extra effort to make me feel respected and attended to. She always listen to every question or concern I may have. Not only was she able to provide everything I needed, she went above and beyond and exceeded my expectations.
by Dolores
May 05, 2011
Are you going to visit this provider again?
Sure
Did this provider listen to your input and concerns?
Yes
by Anonymous
April 29, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Sarah
March 30, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 30, 2011
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Map and Directions
24953 Paseo de Valencia 1A, Laguna Hills, CA 92653