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Woodruff Convalescent Center

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Woodruff Convalescent Center
Woodruff Convalescent Center
(18 Reviews)
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17836 S Woodruff Ave Bellflower, CA 90706
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.137.241
August 22, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.3.20
May 22, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
January 16, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
December 29, 2011
Their office was clean enough, nothing special though. I did not feel safe at all in their care. Oxygen ordered by the physician was removed for maintenance activities and being without oxygen was frightening. I definitely had doubts about their qualifications. They consistently dismiss my concerns and accuse me of making problems up. One nurse dismissed stomach pain after taking pills, telling me it was in my imagination. I don't trust them to ever actually look into my concerns and see if they're valid. I did experience some pain that I felt could have been avoided, but it wasn't too bad.
by Frank
December 21, 2011
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me.
by Amy
November 11, 2011
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous
August 03, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 01, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
June 26, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
June 13, 2011
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Map and Directions
17836 S Woodruff Ave, Bellflower, CA 90706