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Williamsville Suburban Nursing Home

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Williamsville Suburban Nursing Home
Williamsville Suburban Nursing Home
(37 Reviews)
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193 S Union Rd Williamsville, NY 14221
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Consumer Feedback

(37 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider treat their staff well?
No, the staff was very mistreated
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.174.210
August 05, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.29.78
July 16, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.241.54
July 01, 2013
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous xxx.xxx.213.221
March 17, 2013
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Were you able to relax during your appointment?
Not really, I was a little uneasy
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous xxx.xxx.177.20
March 06, 2013
Would you recommend this nursing home to others?
Absolutely Not
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.6.70
January 26, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Would you recommend this nursing home to others?
Absolutely Not
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous xxx.xxx.140.50
December 31, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.132.20
September 12, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.197.44
August 27, 2012
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
December 14, 2011
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Map and Directions
193 S Union Rd, Williamsville, NY 14221