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Williamsville Suburban Nursing Home

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Williamsville Suburban Nursing Home
Williamsville Suburban Nursing Home
(37 Reviews)
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193 S Union Rd Williamsville, NY 14221
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Consumer Feedback

(37 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Are you going to visit this senior care facility again?
Sure
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.247.230
August 06, 2014
The staff was friendly and the facility was clean.
by Charles Giambrone xxx.xxx.174.75
July 22, 2014
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
by honest xxx.xxx.64.93
July 08, 2014
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.178.160
June 19, 2014
I am currently visiting a patient at this facility. It is basically a hell-hole. The staff is terrible. Rude. They have no idea how to care or help anyone let alone a sick elderly person. The rooms are small. The staff is rude but I said that already. If you need a rehab facility or maybe even long term care I would recommend Elderwood or Greenfield.
by Concerned xxx.xxx.61.102
May 05, 2014
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.243.157
April 25, 2014
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility clean?
It could have used some cleaning
by Mom's son xxx.xxx.32.86
April 09, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility's staff friendly?
They were decent
Was this senior care facility clean?
No, I didn't feel comfortable at all
Does this provider have helpful information available online?
No
by akias xxx.xxx.57.196
March 31, 2014
Did this provider give the impression that they cared about your concerns?
Somewhat
Were the restrooms clean at this provider's office?
Definitely no
Did a staff member acknowledge or greet you when you entered?
Barely
Would you recommend this nursing home to others?
Absolutely Not
Was it easy to make an appointment with this provider?
Mostly
by anonymous xxx.xxx.49.49
March 06, 2014
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.245.123
September 30, 2013
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Map and Directions
193 S Union Rd, Williamsville, NY 14221