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Valley View Professional Care Center

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Valley View Professional Care Center
Valley View Professional Care Center
(8 Reviews)
> Get Phone Number & Directions
1417 W Ash St Junction City, KS 66441
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I have nothing nice to say, about the services my mother is getting.
In the 80's, my father was well taken care of.

I have been informed, not to call my mother daily.
I have been told that None of the Patients rooms have phones.
I was informed that the Nurses phone, would not go down to my
mothers room. (This evening, again.)

Yesterday, my mother was lost for awhile.
When I called the Nurses Station, I was told that my mother was
not in room 52. Noooo one was in room 52. She was in
room 62. The lady in 62, was not my mother. Their 1st
names were the same.

Sunday, 05/01, I call to talk to the Customer Service Department. As of 5:20 pm, 05/02, Noooo one from this place, has called me back !!!

This past Sunday, I was on hold, waiting for a Nurse @ the Nurses Station, to pick up & get my mother a phone, Sooooo as I could talk to my mother.
The "NURSE's", English was Soooooo bad, that after a few minute of trying to explain, that I was calling from Out -of- State & wanted to speak to my mother, I hung up.
I did not want to INSULT this female.

This nite, for the 3rd time, I could not talk to my mother. The Nurses Station & the phone brought down to my mother in her room could not hear me. I did use 2 different phones.

That phone has a bad connection.
When I call, the operator can hear me.
When the operator, gets me to the Nurses Station, the Nurses, can hear me.

When a Nurse, from the Nurse's Station, walks a phone, down to my mother room, that is when the problem starts !!!!!!!
by NEVADA's, 1st NUCLEAR WINTER INSTRUCTOR xxx.xxx.138.106
May 03, 2016
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.255.135
September 24, 2013
My uncle is a resident and they went above and beyond in all efforts to make him comfortable and his stay enjoyable. My uncle was diagnosed with terminal cancer and was slowly slipping away from this world, his wish was to see his nine year old daughter that lived in Michigan. The staff of Valley View made contacts with several organizations and worked diligently to find him a way to see her. They also allowed him to use the apartment facilities the weekend that she came and took both care of her and him throughout the weekend stay. Their hard work and care for their patients far exceeds any expectations that I would have of any nursing home. I would highly recommend this center.
by nikki xxx.xxx.77.93
December 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.162.178
August 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Alastar xxx.xxx.225.191
June 27, 2012
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
December 06, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
October 04, 2011
Would you recommend this nursing home to others?
No
by Anonymous
July 23, 2011
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Map and Directions
1417 W Ash St, Junction City, KS 66441