Shelbyville Manor

Shelbyville Manor
Shelbyville Manor Rte 128 N Box 49 Shelbyville, IL 62565
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Not a good work environment. Extreme turnovr in staff that provides sec to sec care....could be alot btr w SC's and mgt alike
by Former xxx.xxx.144.196
November 02, 2017
This facility went out of their way to meet my father's needs. He was diagnosed with Alzheimer's and could sometimes have difficult days and aggression. The facility appeared to respect my father during these episodes and sought other professional interventions so that he could continue to reside at this facility. I was pleased that they were able to meet my father's needs.
by Pasley xxx.xxx.9.246
September 19, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Would you recommend this senior care facility to others?
Yes
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.8.188
August 18, 2014
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.75.58
February 18, 2013
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.229.112
October 17, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.168.217
July 05, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider use current and safe equipment?
Fairly current
by Anonymous
February 15, 2012
Would you recommend this nursing home to others?
Absolutely Not
by Anonymous
October 17, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
July 31, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
June 11, 2011
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