San Pedro Manor

San Pedro Manor
San Pedro Manor 515 W Ashby Pl San Antonio, TX 78212
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
THIS PLACE IS GROSS , NOT A GOOD STAFF , IT ALWAYS SMELLS GROSS TOO
by ARNOLD xxx.xxx.216.218
October 20, 2017
The staff seldom checks the patients in there rooms. They also have patients that go into other peoples rooms to steal and bother the patient. They move a lot of the patient in front of the nurses station to make it easier to monitor them. They sometimes serve breakfast for supper and to make things worse it's cold. Almost all their meals are cold when they arrive. I have seen a patient with a walker go walking outside on the sidewalk on San Pedro. I know they are not monitoring the patients. If this does not change I'm going to get a TV station to do a report for this nursing home or senior care home.
by Ed xxx.xxx.192.140
September 09, 2017
AWFUL, HORRENDOUS, NEGLECTFUL, UNDER STAFFED, HORRIBLE!!!!!!!!!! We have reported Patient neglect, abuse and yet this facility remains open; not sure why the 'STATE' doesn't go in on the Weekend, when they are not expecting them, so they can see what happens when the 'big wheels' are not there. I would give them a "ZERO" Rating if I could.
by Cuca xxx.xxx.174.38
August 02, 2016
One of your nurse providers that goes along with outings shouted and pressed a patients arm bad where she began to cry also yelled at me I will go further with this complaint some has to stop that provider it the short lady Hispanic with lite greenest blue scrubs maybe the only one but I quit my job transport cause of her. But I will go further if she doesn't get on notice that patient got treated like this about two times
by Witness xxx.xxx.235.15
April 27, 2016
My sister has been in the healing arms of San Pedro Manor for over a month after she suffered a mental set back. At times, I was uncertain if I would ever see my sister as she once was. I have been told by several doctors that time will only tell how much of herself will come back. I don't think I would have witness her awakening, if it had not been for the team working with her at San Pedro Manor. I have had many visits to different locations, not one came close to the type of caring my sister is receiving. A special thanks to her CNA Roger and one of her nurses, Ana who have kept me informed and dedicated to getting her back on her feet. My sister's struggle will be long, however I'm confident she's in the best care possible. God bless all who work at San Pedro Manor. Anyone looking for a truly caring home, San Pedro Manor, is it.
by George xxx.xxx.148.66
April 27, 2015
I LOVE SAN PEDRO MANOR! The staff were wonderful and so caring. I can't say enough about the sweet CNAs who cared for my mother during her stroke recovery. The rehab staff were so motivating and excellent in getting her to her former self and back home quickly.
by James Moore xxx.xxx.249.212
January 23, 2015
Unfortunately, it's just like most Nursing Homes, under staffed, employees neglecting the Residents, a lack of nutritional supervision/monitoring, Staff hiding in empty rooms, looking at ? Movies, etc., poor Resident care, run down appearance of Facility. A lot of Abuse, theft of Residents property, poor laundry practices, Residents wearing other Residents clothing, missing clothing, Staff steals, and the list goes on, needless to say...and Administration has been made aware, however, can't seem to face the truth nor catch the perpetrators, since they are already so short-staffed. They would rather keep the Abusers than to shut this place down. I think the state is aware too; not sure why this place is still opened. There are so many more just like it, not sure if there are any worse, maybe.
by Concerned xxx.xxx.174.38
December 22, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Would you recommend this senior care facility to others?
If I Had To
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.221.32
May 23, 2014
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.172.86
March 21, 2014
Are you going to visit this provider again?
Not if my life depended on it
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
Was this provider's staff friendly?
Friendly Enough
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous xxx.xxx.56.247
September 13, 2013
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