NHC Health Care--Fort Sanders

NHC Health Care--Fort Sanders
NHC Health Care--Fort Sanders 2120 Highland Ave Knoxville, TN 37916
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.230.189
October 25, 2013
Holly is great to work with and the administrator and business office staff do there jobs quite well. Best nursing home ever. My mom is happy. My first impression of the facility was no odor. Of course, there are times it cannot be helped. They work hard and the majority of the staff is awesome.

I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Their equipment was just average. It didn't knock my socks off or anything, but most of it still appeared safe. I was really impressed with how great they were answering any and all questions. I left very informed and about their nursing home.
by Anonymous xxx.xxx.14.12
April 23, 2013
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this nursing home answer all of your questions?
No, I left confused and frustrated
by Ginny xxx.xxx.109.92
January 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.178.132
July 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.250.239
March 13, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 24, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider late to your appointments?
No, they were on time
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Would you recommend this nursing home to others?
I Already Have
by Anonymous
July 20, 2011
Was the waiting area spacious?
No, but I can always find a seat
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
May 23, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
April 26, 2011
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
March 31, 2011
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