Directory > Providers > Senior Care > Nursing Home > IL > Hamilton > Montebello HealthCare Center > Reviews

Montebello HealthCare Center

Nearby

Nursing Homes

Montebello Healthcare Ctr

Hamilton, IL

River Hills in Keokuk

Keokuk, IA

Keokuk Area Hospital & SNF

Keokuk, IA

Keokuk Convalescent Ctr

Keokuk, IA
Get Featured on Wellness.com > Learn More
Montebello HealthCare Center
Montebello HealthCare Center
(13 Reviews)
> Get Phone Number & Directions
1599 Keokuk St Hamilton, IL 62341
Add a Review

Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Hampshire Family xxx.xxx.34.148
May 20, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.24.217
December 16, 2013
Was this provider's office clean?
It was satisfactory
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider have helpful information available online?
No, just a basic listings page
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.126.18
September 09, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.5.114
April 13, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.59.12
April 05, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this provider's office clean?
It could have used some cleaning
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider use excessive foul language?
No
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.167.119
January 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.83.35
August 13, 2012
Upon entering facility, met with overwhelming odors of body waste. Certain hallways smell worse as you move further inside. Hardly any staff available, except in offices where they hustle up and down halls. Need more caregivers and not office staff. Too many chiefs and definitely not enough Indians. Confused as to who to talk to, who RUNS this place? Residents seen sitting in wheelchairs and at tables with no one attending them, one resident crying, said she hurts and has been sitting there too long. It was well after meal time. Glad we were visiting before placing our relatives here, they are certainly not coming here! Smelly, dirty, lack of staff, sloppy, no thank you. I am so sorry for the people who have to live there, wish we could take them out!
by MuffinCooker xxx.xxx.83.213
June 26, 2012
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 16, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
October 03, 2011
Add a Review
Map and Directions
1599 Keokuk St, Hamilton, IL 62341