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Montebello HealthCare Center

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Montebello Healthcare Ctr

Hamilton, IL

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Montebello HealthCare Center
Montebello HealthCare Center
(13 Reviews)
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1599 Keokuk St Hamilton, IL 62341
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About

Montebello HealthCare Center

Montebello HealthCare Center is a Nursing Home facility at 1599 Keokuk St in Hamilton, IL.
Primary Specialty

Nursing Home

Map and Directions
1599 Keokuk St, Hamilton, IL 62341
Services Montebello HealthCare Center provides extended-stay nursing care to seniors with varying levels of disabilities in Hamilton, IL.

Please call Montebello HealthCare Center at (217) 847-3931 for more information or to schedule an on-site visit.
Consumer Feedback
(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
View All 13 Reviews Add a Review
Recent Reviews
Upon entering facility, met with overwhelming odors of body waste. Certain hallways smell worse as you move further inside. Hardly any staff available, except in offices where they hustle up and down halls. Need more caregivers and not office staff. Too many chiefs and definitely not enough Indians. Confused as to who to talk to, who RUNS this place? Residents seen sitting in wheelchairs and at tables with no one attending them, one resident crying, said she hurts and has been sitting there too long. It was well after meal time. Glad we were visiting before placing our relatives here, they are certainly not coming here! Smelly, dirty, lack of staff, sloppy, no thank you. I am so sorry for the people who have to live there, wish we could take them out!
by MuffinCooker xxx.xxx.83.213
June 26, 2012
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Recent Polls
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Hampshire Family xxx.xxx.34.148
May 20, 2014
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.24.217
December 16, 2013
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