Directory > Providers > Senior Care > Nursing Home > ME > Waterville > Lakewood Manor Nursing Home > Reviews

Lakewood Manor Nursing Home

Nearby

Nursing Homes

Northern Light Continuing Care, Lakewood

Waterville, ME

Oak Grove Rehabilitation & Living Center

Waterville, ME

Mount Saint Joseph Holistic Care Community

Waterville, ME

Lakewood Continuing Care Ctr

Waterville, ME
Get Featured on Wellness.com > Learn More
Lakewood Manor Nursing Home
Lakewood Manor Nursing Home
(13 Reviews)
> Get Phone Number & Directions
220 Kennedy Memorial Dr Waterville, ME 04901
Add a Review

Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider use current and safe equipment?
Fairly current
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by John Doe xxx.xxx.142.64
October 31, 2013
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.130.72
August 27, 2013
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by KRPM xxx.xxx.116.131
March 21, 2013
Anything that could go wrong here probably did. It was a nightmare from start to finish. They were using a lot of "temp"nurses just hired for one night or two, nobody ever knew what was going on and there is apparently nobody who takes the time to teach them. The doctor ordered medicine and a week later my mom wasn't getting it. I asked the nurse. "Let me check the orders...oh yes, she was supposed to start that medicine 3 days ago, I'll get right on it". Then there was the 45 minute wait for the call button and finally somebody came to her room "Oh sorry I was at lunch". Excuse me????? They have been cited over and over again, worthless.
by Sandra S xxx.xxx.33.174
March 12, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.175.49
January 11, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider use current and safe equipment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Sandrahuard xxx.xxx.74.5
December 28, 2012
Facility appears clean and tidy but rooms are a different story. The staff here is not well trained and they are overworked. It is not uncommon to wait over a half hour for an answer to a nurse call bell. Nobody on staff was trained to operate my mother's feeding apparatus nor could they seem to learn how. . However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. Their equipment was just average, patient must remind them to refill oxygen tank etc, which the staff considered unimportant. I obviously felt differently and think that oxygen is pretty important.
by Marsha R xxx.xxx.123.173
December 22, 2012
The medicare rating for the care at this facility is very low and I can see why. Though the facility is clean and bright, the nurses have no supervisor as far as we could see. At least not a supervisor who shows up for work. Several mistakes were witnessed on an ongoing basis, doctor's orders were not followed-upon, wrong medication was given, we even had to wait one hour for a new oxygen fill when the tank was empty. One thing after another. If you place your loved one here, plan to spend a lot of time here telling the nurses what to do. Most of them are clueless.
by DebraD xxx.xxx.175.2
June 20, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it easy to make an appointment with this provider?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 03, 2011
Add a Review
Map and Directions
220 Kennedy Memorial Dr, Waterville, ME 04901