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Michelle McKernan, Admissions Coordinator/Marketing Directo

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Michelle McKernan, Admissions Coordinator/Marketing Directo
Lakeview Manor Nursing Center
(7 Reviews)
> Get Phone Number & Directions
45 Beachway Dr Indianapolis, IN 46224
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
this place is scamming my mother for over $15,000. they are blaming it on a former nursing home that she lost her medicaid and allowed her to rack up this bill when they had plenty of time to help her re apply.i was told by the bussiness manger they hadnt made it a priority since they thought she would never be leaving.i want to bring her home to care for her i am her POA.the doctor who works for them my moms doctor william larusso refuses to release her. i believe its because she owes them money and keeping her just helps the nursing continue to take all of her check but 52 dollars.i asked about a second opinion they said i couldnt do that. the place is very old and depressing she hates it there and they treat her like crap.the doctors excuse is because of her level of care he wont release her.i will be reporting them tomorrow to medicaid. and if that dosnt work channel 6 is next!!!!!!!!!!!!!!!!!!!!!!!!! the staff are rude and most of the time they dont even answer the phone.since they will know who wrote this review it could punish her and treat her even worse and with hold her meds, and her showers like they have done before but i have to do something.
by damonblondie xxx.xxx.83.143
June 17, 2015
I was told that this had been remodeled and was beautiful! NOT!!... at least not where they put my dad. It has not been changed since about1950! ... there was carpet in the tiny double rooms, old, worn, dirty. It was simply awful. We took him right back out!
by cj xxx.xxx.88.113
January 30, 2015
The facility is beautiful and very warm and inviting. The staff are very compassionate and caring toward the residents. The management staff are all very accessible, and they promote an open door policy for residents and family members. All of the residents are very well taken care of in all aspects and seem to truly love their home. The activities department keeps the residents busy with a variety of activities seven days a week in and out of the facility. The therapy department is wonderful and they have respiritory techs on staff. I am very happy with this facility and have reccommended it to my family, friends and members of my church.
by Lovin' Life At Lakeview Manor! xxx.xxx.108.107
September 06, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Kevin xxx.xxx.172.58
October 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.201.219
August 20, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. The patient that I was visiting had althiemers. everytime i was there she was strapped in a wheelchair, with many others, seemed drugged and totally out of it. i'd stay a couple hours and no one came in to check. very disturbing.kjc
by kjc xxx.xxx.174.51
July 05, 2012
Did this provider have reasonable prices?
Yes
by Anonymous
August 12, 2011
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Map and Directions
45 Beachway Dr, Indianapolis, IN 46224