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Lake Shore Village Care Center

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Lake Shore Village Care Center
Lake Shore Village Care Center
(23 Reviews)
> Get Phone Number & Directions
2320 Lake Shore Dr Waco, TX 76708
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Not much to say
by Bunny xxx.xxx.136.78
June 08, 2016
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.186.2
September 27, 2014
I would never place one of my family members here. I visited this facility 5 years ago when my aunt was a patient and I was very pleased. It has done a complete turn over since back 5 years ago, the nurses are constantly sitting at the desk on their phones and joking around. The CNA's are running around like chickens with their heads cut off with no help from their nurses. The facility is very unclean. I spoke to the head nurse of the facility and she really didn't seem to have much knowledge about simple basic questions I had for her. Please look around before you make this nursing home your choice as a home for your loved one.
by Janet xxx.xxx.49.116
September 23, 2014
Mother has been there for only a week... so far so good.
by Maureen xxx.xxx.26.81
August 25, 2014
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Are you going to visit this senior care facility again?
Sure
Was this senior care facility easy to locate?
Fairly Easy
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.2.149
August 18, 2014
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.31.88
January 10, 2014
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.84.54
June 13, 2013
Does this provider treat every client equally?
Sometimes, but not all the time
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
Some were answered
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.82.16
May 16, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.91.193
March 27, 2013
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider remember you by name?
Sometimes, but not always
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by james xxx.xxx.74.134
February 05, 2013
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Map and Directions
2320 Lake Shore Dr, Waco, TX 76708