Hope Health Care Center

Hope Health Care Center
Hope Health Care Center 38410 Cherry Hill Rd Westland, MI 48185
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
From our initial meeting to admit our family member, the staff have been helpful, professional, personable and attentive. They made sure upon our arrival that our family member was comfortable and accomodated. They were then and continue to be focused on patient and family care. They make sure that all of our questions are answered and our concerns are addressed.
We are always acknowledged by all levels of staff, from support staff to Administrative staff, when visiting. They make us feel very welcomed.
by Sandy & Mitch xxx.xxx.128.197
July 26, 2018
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.115.31
July 14, 2014
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.48.192
March 05, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.89.38
February 12, 2014
Were the restrooms clean at this provider's office?
Somewhat
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.13.85
February 09, 2014
by Anonymous xxx.xxx.12.249
January 21, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jodee Lynn Maier xxx.xxx.180.97
June 04, 2012
Was this provider's staff friendly?
Friendly Enough
Was this provider's office too cold?
No, it was fine
by Anonymous
February 13, 2012
Did this nursing home answer all of your questions?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 14, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 06, 2011
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