Hope Health Care Center

Hope Health Care Center
Hope Health Care Center 38410 Cherry Hill Rd Westland, MI 48185
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Very friendly from the time you walk into the door. Always willing to assisst when needed.
by David L. Wellday
October 03, 2011
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
September 22, 2011
It's always hard when you've made the decision to have a loved one move to a skilled nursing center. Of course they would rather be home and it takes quite a while for them to adjust. My father was a resident of Hope for three years before he passed. He had a lot of physical problems but he was not diminished mentally. He was treated with great care and respect from the whole team - and believe me, it takes a team to care for the residents. My father would have let me know if there was anything that wasn't to his liking. He was a very neat person and he thought that they kept it very clean there. He liked the food there, he enjoyed the entertainment and most of all he really liked the staff. I visited very frequently and I observed how staff treated the patients. Even if staff didn't know I was around, I never once heard a staff member talk to a resident disrespectfully. I watched how they interacted with the patients and they were wonderful. From the nurses and aides to the cleaning and kitchen staff - great job team.
by dolrsign
August 31, 2011
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