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Heritage Health Care Inc

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Heritage Health Care Inc
Heritage Health Care Inc
(6 Reviews)
> Get Phone Number & Directions
3401 Soldiers Home Rd West Lafayette, IN 47906
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Expertise
2 star average for Expertise
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
If I need to, I'll return
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.34.121
August 04, 2014
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.129.84
August 20, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.125.243
August 12, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by mongo xxx.xxx.66.46
July 08, 2012
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. The office was easy enough to find. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Elva James
December 05, 2011
Was this provider friendly?
Yes
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Would you refer this provider to a family or friend?
Yes
by Anonymous
March 18, 2011
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Map and Directions
3401 Soldiers Home Rd, West Lafayette, IN 47906