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Good Samaritan Center

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Good Samaritan Center
Good Samaritan Center
(5 Reviews)
> Get Phone Number & Directions
708 S Jefferson St, Box 319 Indianola, IA 50125
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Currently a resident at Indianola Good Sam My VISA disappeared before Christmas. While it was gone, 500 was spent off the balance. One of the Aides who took the card brought it back, and obviously ripped it off.
Facility did nothing, and when I called police facility has refused to cooperate with ,me even though they are aware money was taken while
card (stolen card) was in one of their staffs hands..

Should note they requested I not contact the police initially so they
could investigate, I felt it was a crime and law should be involved.
Felt like facility is covering their butts instead of helping a resident
who had their money stolen.

In refusing to assist me or the police, they are running up a bill I
will be hard pressed to pay.
Staff Lucas and Megan acting on admin orders.

I planned on going home on 10th of month and am unable to do so due to theft of my money.

Am sure Good Sam overall is an excellent organization, but this
facility is run by people who do not deserve the title caregiver,
and strongly suggest serious second thought before committing a loved one to this facility.
by Tim Hade xxx.xxx.207.44
January 14, 2020
I am very pleased with the care my relative has received at Good Sams. The staff are very friendly and truly care about him, knowing little details you might not expect them to know. I highly recommend this facility for nursing home care.
by Sarah xxx.xxx.16.22
July 10, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 10, 2012
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
April 27, 2011
I have a family member there, only because he has to be, for a specified time. I can't tell you the number of times that he has had to be cleaned up because he was ignored for SO LONG!!!! The nurses leave everything up to the aids and the aids are lazy and have attitudes, this place needs shut down!!!
by Lisa
April 05, 2011
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Map and Directions
708 S Jefferson St, Box 319, Indianola, IA 50125