Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider remember you by name?
Sometimes, but not always
Does this provider treat every client equally?
No, they definitely favor certain clients
Is this business handicap-accessible?
Yes, it was handicap-accessible