Colonial Vista Village Care & Vistas Rehabilitation Center

Colonial Vista Village Care & Vistas Rehabilitation Center
Colonial Vista Village Care & Vistas Rehabilitation Center 625 Okanogan Ave Wenatchee, WA 98801
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Was this provider's office clean?
No, I didn't feel comfortable at all
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider's office clean?
No, I didn't feel comfortable at all
by Anonymous xxx.xxx.99.4
January 30, 2014
If I could give less of a rating I would. I had a family member there and they completely ignored her needs. She got progressively worse and we had to transfer her to a different section. Her assessment put her in the wrong part!!! We had to tell them she wasn't able to participate in the daily activities due to her terminal illness. They never seemed able to answer questions about her meds and on multiple occasions forgot to even give them to her!!!! It was the most ridiculous "care" facility I've been to. They get paid enough money to pay attention to their patients far better than they due...have also heard from close friends of them injuring patients by accident and not telling the family. Would never leave my loved one there.
by Anonymous xxx.xxx.6.237
April 29, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.83.47
October 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.174.202
July 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Jim Jones xxx.xxx.182.7
April 15, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Sure
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 31, 2011
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