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Bay Center

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Bay Center
Bay Center
(19 Reviews)
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1336 St Andrews Blvd Panama City, FL 32405
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
1.5 star average for Value
Lazy staff, and management. They take forever to send a resident to the hospital, when they really need to go. Staff sits around nurse stations talking and texting on cell phones. CNAs take forever to answer call lights. That's the reason why they have so many falls. Director of Nursing and Administrator are worthless. They stay in the offices, and never walk around the building to see the real thing!. Lazy staff, bugs, fezes in shower rooms, residents laying for hours in their own urine, staff taking residents belongings. Clothes, money, etc. I just can't describe how horrible this nursing home is. I feel really sorry for the residents. If you have a love one at bay center, please start looking for another nursing home today!
by J.C. Smith xxx.xxx.53.39
August 08, 2017
I called to get Information on my mother they were rude even hung up the phone it took.Me 4 times of calling before anybody would awnser needless to say she is dying because of them!!!
by delanyajohn4057 xxx.xxx.131.37
December 12, 2016
If your loved one is unable to speak for them selves, feed them selves, dress them selves and understand what's going on around them and you can not be there on a daily basis to over see there care. Look elsewhere. I give them a minus 5. Had to choose a star in order to submit. They get no stars in my book
by Unhappy&sad xxx.xxx.1.55
July 17, 2015
Would you recommend this senior care facility to others?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Probably
by Anonymous xxx.xxx.119.148
October 20, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Did this provider give the impression that they cared about your concerns?
Not really
Would you recommend this nursing home to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Yes
by Annomys xxx.xxx.181.124
February 28, 2014
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was the waiting area spacious?
Yes
by John xxx.xxx.194.18
July 29, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by John xxx.xxx.194.18
June 28, 2013
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.173.20
November 03, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by jane doe xxx.xxx.128.214
August 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.142.106
June 13, 2012
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Map and Directions
1336 St Andrews Blvd, Panama City, FL 32405