Ashford Gardens

Ashford Gardens
Ashford Gardens 7210 Northline Dr Houston, TX 77076
Add a Review

Consumer Feedback

(17 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
They lose paperwork and then fail to make appropriate follow up appointments. They confiscate your personal items and lose them or steal them who knows. They DO NOT CARE about any patients, and they lie. They also decide what medications they think you need even though they are not following the prescription instructions given by your doctor, the one who wrote the prescription. Terrible place!
by Terri xxx.xxx.208.77
June 18, 2023
The care at this facility is far below expectations! The attitude of the most of the staff is horrible! They do not care for the patients at all. Patients that do have some self care, such as, eating, drinking, walking, or bathroom skills are not taken care of! They are not changed, offered anything to drink, taken out of bed, or even communicated with! My mom was able to do all the above when she was placed here and within the fourteen months she was deceased! This place killed my mom!! I WOULD NEVER EVER IN A MILLION YEARS RECOMMEND THIS PLACE TO ANYONE!!!! NOT EVEN WORTH THE 1 STAR!!
by Dee xxx.xxx.146.126
December 02, 2015
My brother died there, no water was given to him, not enough nurses to give medication or attention to those in there, he wasn't never changed, or listened too, bad attitudes, giving medication to patient to die, not help. Smells bad, close it down. Hate this place. DON'T LEAVE YOUR LOVEONES THERE!!!
by Blanca Acevedo xxx.xxx.161.173
July 12, 2015
this is not a place that i would reccommend anybody letting their family member living there, the place(Ashford Gardens) is a nightmare, you would be beter off living on the streets at least you would get the medical attention that you need this place is the worse of the worse
by anoy xxx.xxx.186.47
March 01, 2015
I would not board my dog here. My mother went completely downhill after 3 weeks in this place. I met 2 nurses who were attentive. The others were too busy on their cell phones to take care of mom. The social worker is a freaking joke. I left 2 messages for her and when I finally caught up to her in person she said "oh I haven't had time to check". Seriously? Isn't that your job? The food is inedible and no one would help my mom eat when I wasn't there. The kicker is the doctor, who never returned my calls, sent my mother to the hospital two weeks ago last Thursday. Two days ago I finally got a call from this place, and it wasn't the social worker who called, asking me if I knew where my mother was! Umm, yeah, I knew exactly where she was and now she's in a good facility! DO NOT USE THIS PLACE. I am reporting them to every state agency in Texas.
by Trudy Kurz xxx.xxx.245.93
January 05, 2015
Too many drug addicts working with patients and stealing from patients and the company as a whole. Nakera Waldurp #1 cocaine head thief and Con-artist selling and altering company check format
by unknown xxx.xxx.73.153
December 05, 2014
They are Great
by Randall Evans xxx.xxx.207.217
September 28, 2014
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.137.70
September 21, 2014
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.192.178
April 22, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility use excessive foul language?
Definitely! I was shocked and horrified!
Was this senior care facility's staff friendly?
Not one bit
by Iris xxx.xxx.24.100
April 19, 2014
Add a Review