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Alden Terrace Convalescent Hospital

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Alden Terrace Convalescent Hospital
Alden Terrace Convalescent Hospital
(7 Reviews)
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1240 S Hoover St Los Angeles, CA 90006
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Staff
1.5 star average for Staff
Recommended
2 star average for Recommended
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous xxx.xxx.0.8
May 29, 2013
Did this provider use excessive foul language?
No
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.168.253
December 11, 2012
My mom has been a patient at Alden Terrace for a couple of years, she is an dementia patient. She has gotten kind and caring help from an attentive staff. The building itself is not the nicest place in the city but I believe she could not be getting better care anywhere else. Honestly how much of that does my mom notice? The staff is helpful to me and always reaches out if something is up with my mom. We have regular meetings and they listen to what I have to say and explain everything very clearly. For my mom Alden Terrace is the perfect place to be for her at this time in her life.
by Stephanie xxx.xxx.136.124
November 27, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by loren xxx.xxx.252.170
August 30, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.36.183
August 18, 2012
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
July 08, 2011
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. Their staff was somewhat friendly, but they didn't go out of their way to make me feel welcome.
by Ms. Sharon
May 28, 2011
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Map and Directions
1240 S Hoover St, Los Angeles, CA 90006