Michael Farrell, M.D.

Michael Farrell, M.D.
Gastrointestinal Specialists, Inc. 7603 Forest Ave Suite 306 Richmond, VA 23229
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.33.11
June 09, 2013
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.45.230
May 28, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this gastroenterologist friendly?
Extremely Friendly
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.124.97
December 12, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
December 16, 2011
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous
September 29, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
September 28, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider rush your appointment?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider use current and safe equipment?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
April 22, 2011
And don't even bother calling his nurse. She acts like your entire existence is a huge waste of her time. So if you have any questions following your colonoscopy or endoscopy (after which one tends to be drowsy and forget everything he says), try bringing a tape recorder or using the video function on your cellphone.
Two weeks later, when someone finally calls with your results, better make an appointment if you happen to have any questions. Because Dr. F apparently can't dial. Barring that, there's always Wikipedia and the Merck Manual.
by xiomaram
May 16, 2010
by docgiman
January 01, 2010
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