Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation