Alan Hartley, PhD, DC

Alan Hartley, PhD, DC
Lake Wylie Family Chiropractic PO Box 5251<br> 244 Latitude Lane, Suite 104 Lake Wylie, SC 29710
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.100.3
August 14, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.1.129
March 13, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.100.6
January 30, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.237.207
October 01, 2012
My first experience with Dr. Hartley was due to a neck accident. He used traction on me for 2 weeks and it was the only relief I had received from anyone. He eventually referred me to a surgeon in Charlotte and I was happy with his referral. (I now have a bulged disc in my neck) That was in 2007 and now I see Dr. Hartley on a regular basis. The friendly and kind staff are always willing to work me into the schedule when I am desperate for relief and I walk away from the office feeling better than I did when I went in. I completely trust Dr. Hartley and his staff and would recommend them to anyone.
by Michelle xxx.xxx.191.101
May 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.234.95
May 05, 2012
I wasn't stiff at all after my appointment. They are always very careful, and make sure I'm always comfortable. They were so skilled and knowledgeable, and even customized their adjustments to meet my specific condition. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Cindy
December 20, 2011
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider have helpful information available online?
Yes
by Anonymous
October 24, 2011
Was this provider late to your appointments?
No, they were on time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous
October 04, 2011
Would you recommend this chiropractor to others?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 19, 2011
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