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Kathleen Albertson, L.Ac., PhD

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Kathleen Albertson, L.Ac., PhD
Albertson Acupuncture & Herbal Care, Inc.
(14 Reviews)
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23141 La Cadena Drive # J-1 Laguna Hills, CA 92653
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you experience any negative side effects after your acupuncture treatment?
Not at all! I felt absolutely fantastic after my treatment
Was this acupuncturist friendly?
Very! The most welcoming office I've visited!
Did you feel safe in this acupuncturist's care?
Absolutely! I knew I was being cared for by an expert!
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
Did this acupuncturist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Susan xxx.xxx.178.114
August 22, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, Immediately! They gave me a friendly greeting as soon as I walked in
Was it easy to make an appointment with this acupuncturist?
Yes! It was effortless!
Did this acupuncturist have reasonable prices?
They were decent, but not very affordable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you experience relief from your symptoms after treatment?
Absolutely, I felt like a new person after my treatment
by Anonymous xxx.xxx.186.94
June 06, 2013
I went to Dr. Albertson for infertility treatments. She always seemed to be in such a hurry and unfortunately, she seemed to care more about the quantity of patients she could get in, rather than the quality of care. She was in such a hurry that she actually left needles in me after treatment...twice! She wouldn't answer any questions about my diet because I hadn't paid for a nutrition consultation. I didn't even know there was a separate nutrition consultation, after I already paid for the initial one at admit. She would forget about my patient history at each treament and I had to remind her about the problems I was having and what part of the cycle I was in. For a woman dealing with infertility, each week that passes is so crucial and it is so disappointing that she doesn't take more care in her patients. I am writing this to just help other women looking for treatment options as I know how time is not always on your side when you are trying to get pregnant.
by summer2012 xxx.xxx.80.92
April 10, 2012
Did you experience any negative side effects after your acupuncture treatment?
No, I felt fine after my treatment
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
October 26, 2011
Were the waiting room chairs comfortable at this acupuncturist's office?
Yes
Did this acupuncturist seem well-trained and experienced?
Extremely Experienced
Would you recommend this acupuncturist to others?
I Already Have
by Anonymous
October 14, 2011
Was the waiting area spacious?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
August 24, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
June 22, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this acupuncturist will continue working with you until a solution is reached?
Absolutely!
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
June 14, 2011
Their prices a bit high, but I've had to spend more at other places. Their treatment rooms were fantastic. They were huge, very spacious, dimly lit, and well ventilated. I've been to other places that had really small treatment rooms and it's easy to get claustrophobic, but not here. I couldn't believe how compassionate and sympathetic they were to my fear of needles. They went out of their way to make me feel extra comfortable. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I feel very confident in her ability to treat her patients.
by Anonymous
May 05, 2011
Does this acupuncturist adhere to the "customer is always right" policy?
Absolutely, the customer is always right here
Was this acupuncturist's office clean?
It was immaculate
Would you refer this acupuncturist to your friends or family?
Yes! I already have!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
May 03, 2011
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Map and Directions
23141 La Cadena Drive # J-1, Laguna Hills, CA 92653