Directory > Providers > Doctor > Internist > CA > Big Bear Lake > Michael Norman, DO > Reviews

Michael Norman, DO

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Michael Norman, DO
Big Bear Lake Medical Group
(17 Reviews)
> Get Phone Number & Directions
PO Box 2915, 41930 Garstin Dr Big Bear Lake, CA 92315
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
He ignored my Mother to death
by Mical Buck xxx.xxx.200.90
October 27, 2015
Were the waiting room chairs comfortable at this doctor's office?
They were average
Would you recommend this doctor to others?
Absolutely Not
Does this doctor use current and safe equipment?
Fairly current
Was this doctor's staff friendly?
Yes
Was the provider's staff helpful and knowledgeable?
Mostly
by Anonymous xxx.xxx.57.15
August 10, 2014
Did this doctor answer all of your questions?
None of my questions were answered
Was this doctor friendly?
Not at all
Was this doctor's staff friendly?
No, they were rude
Would you recommend this doctor to others?
Absolutely Not
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
by John Doe xxx.xxx.89.14
July 15, 2014
Was this provider friendly?
Very! The most welcoming office I've visited!
Would you recommend this internist to others?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Were you glad that you had the appointment with your provider?
Yes
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.44.126
March 18, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by MAV xxx.xxx.211.248
January 17, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.105.118
November 09, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.76.101
November 01, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.78.35
October 18, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider remember you by name?
No, I always have to remind them
by Anonymous xxx.xxx.189.185
June 12, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider rush your appointment?
No
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider friendly?
Very! The most welcoming office I've visited!
by mike xxx.xxx.11.248
February 11, 2013
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Map and Directions
PO Box 2915, 41930 Garstin Dr, Big Bear Lake, CA 92315