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Michael Norman, DO

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Michael Norman, DO
Big Bear Lake Medical Group
(17 Reviews)
> Get Phone Number & Directions
PO Box 2915, 41930 Garstin Dr Big Bear Lake, CA 92315
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Was this provider friendly?
Polite Enough
Does this provider remember you by name?
No, I always have to remind them
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.107.221
December 27, 2012
Did this provider have reasonable prices?
Yes
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Does this provider offer flexible appointment times?
Yes
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.7.27
October 23, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 26, 2012
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's office clean?
It was satisfactory
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
by Anonymous
November 26, 2011
Dr. Norman is a great doctor! But it is a real pain getting an appointment in a timely matter.
by Hank
November 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider use current and safe equipment?
Yes
Would you recommend this internist to others?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
September 16, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
May 04, 2011
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Map and Directions
PO Box 2915, 41930 Garstin Dr, Big Bear Lake, CA 92315