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Philip O'Donnell, MD

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Philip O'Donnell, MD
Virginia Health Center, LLC
(94 Reviews)
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513 W Broad St 100 Falls Church, VA 22046
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Consumer Feedback

(94 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 27, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider show attention to detail?
Kind of, but not very much
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous
June 27, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
June 14, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 13, 2011
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I felt very safe in their care. I definitely trust them.
by RW
June 07, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 07, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. The parking situation at their office was ridiculous. I ended up having to pay for parking because there were no spots available near the office.
by Kent
May 26, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you recommend this provider to others?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
May 19, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 11, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their prices were very fair. The level of care you get for the price is outstanding.
by lilhokie
May 10, 2011
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Map and Directions
513 W Broad St 100, Falls Church, VA 22046