Robert Mitchell III, MD

Robert Mitchell III, MD
Independent Assoc 7605 Forest Ave Ste 211 Richmond, VA 23229
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Dr. Michell is an excellent doctor. I have had a colonoscopy and was referred to him by my aunt. I then referred him to my husband and my husband referred him to a co-worker. Everyone has been pleased with his professionalism and care.
by Jenny Brandt xxx.xxx.229.215
July 15, 2016
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
by Anonymous xxx.xxx.204.4
June 11, 2014
Were you glad that you had the appointment with your provider?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this gastroenterologist answer all of your questions?
Every question I had was answered thoroughly
Was this gastroenterologist's staff friendly?
Yes, they went above and beyond
Did this provider show attention to detail?
Absolutely
by E Clark xxx.xxx.243.115
March 17, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.85.112
January 23, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.198.14
October 08, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Anonymous xxx.xxx.116.150
May 10, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.152.12
April 06, 2013
Great MD. Saw him this morning. He took a lot of time to find out what was wrong and listened intently.
by Anonymous xxx.xxx.124.94
March 01, 2013
Did this provider answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider's staff friendly?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Danielle xxx.xxx.172.130
September 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.103.238
August 08, 2012
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