Rosier Dedwylder, MD

Rosier Dedwylder, MD
King George Family Medicine PO Box 1359 Dahlgren, VA 22448
Add a Review

Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
FIRST OFF... THE RECEPTIONIST WHO ANSWERED MY CALL WAS VERY VERY RUDE. I WAS TOLD THAT EVEN THO MY DAUGHTER IS SICK TODAY, WITH A POSSIBLE UTI... THAT DR. DEDWYLDER WOULD NOT SEE HIS NEW PATIENTS TILL AFTER DECEMBER 13TH AND INSTRUCTED ME TO TAKE HER TO THE EMERGENCY ROOM. ON THE OTHER SIDE OF THIS... WE HAVE BEEN TRYING FOR 3 WEEKS NOW TO GET AN APPT WITH DR. DEDWYLDER AND EACH TIME WE CALL THAT DATE MOVES FURTHER BACK. SO NOW WERE ON THE 13TH. MY DAUGHTER HAS HIGH BLOOD PRESSURE AND A THYROID PROBLEM IN WHICH SHE IS MEDICATED FOR BOTH. WE CALLED 3 WEEKS AGO TO GET HER IN WITH THIS DR. AND WAS TOLD SOMEONE WOULD HAVE TO CALL US BACK. THAT CALL NEVER HAPPENED. OVER THE COURSE OF 3 WEEKS WE CONTINUED TO CALL AND WAS TOLD THE SAME STORY. SO HERE WE ARE NOW. MY DAUGHTER HAS 2 DAYS WORTH OF MEDICATION AND STOMACH PAINS. SO WERE TOLD MY DAUGHTER HAS TO WAIT TILL AFTER THE 13TH TO BE SEEN AND EVEN THEN SHE GOES ON A WAITING LIST IN WHICH THE RECEPTIONIST TELLS ME "WELCOME TO THE REAL WORLD". I REMIND HER THAT I HAVE LIVED IN THE REAL WORLD FOR QUITE SOME TIME AND I HAVE NEVER EXPERIENCED SUCH AN ISSUE. NOT EVEN FROM THE CLINICS ON MILITARY BASES ( WHO BTW SEE HUNDREDS OF PPL PER DAY EVEN WITH LIMITED RESOURCES). WHEN I TELL HER THAT IS UNACCEPTABLE SHE THEN REMINDS ME THAT DR. DEDWYLDER DID NOT ASK FOR ME AND MY DAUGHTER TO BECOME HIS PATIENTS. THAT IN FACT HE WAS JUST KINDA STUCK WITH US AS A RESULT OF OUR PCM MOVING PRACTICES. NEWS FLASH! WE DIDN'T EITHER! WE WERE STUCK WITH HIM WHEN OUR PCM LEFT KING GEORGE MEDICAL. SHE THEN TELLS ME IF I DON'T LIKE THESE POLICIES I CAN TAKE MY FAMILY ELSEWHERE WHICH IS WHAT I PLAN TO DO ON TOP OF THE GRIEVANCE I AM FILING WITH BOTH PRATT MED CTR AND TRICARE. THINK TWICE BEFORE GOING TO THIS DR. HE MAY BE A GOOD DR. I DON'T KNOW. I CANT GET PAST HIS RECEPTIONIST. I CANNOT IN GOOD CONSCIOUS GO SEE THIS DR. AND BELIEVE ME I AM DOING THE RECEPTIONIST A PUBLIC SERVICE BY NOT WALKING INTO HIS OFFICE. I HIGHLY DOUBT I COULD WALK IN HIS OFFICE WITHOUT PULLING HER BY HER HAIR OVER THE COUNTER. SORRY FOR THE CAPS PPL BUT I AM MAD AS HELL. IF THESE PPL CANNOT HANDLE APPOINTMENTS IN A TIMELY MANNER HOW THE HELL ARE THEY GOING TO HANDLE YOUR HEALTHCARE. CALLED ANOTHER PCM IN FREDERICKSBURG. GOT MY DAUGHTER IN A S A NEW PATIENT TOMORROW. SO DON'T TELL ME SAME DAY APPTS OR APPTS WITHIN A REASONABLE AMOUNT OF TIME IS NOT POSSIBLE.
by ELISABETH DODSON xxx.xxx.55.212
December 02, 2013
Very personable, Rosier Dedwylder took time to understand and discuss my medical concerns. I think he is very much in tune with current trends and medical advancements so I feel confident that I am getting the best advice from someone who cares about my wellness program.
by Paul xxx.xxx.18.254
October 08, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.47.163
April 18, 2013
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.239.42
March 13, 2013
Did this provider prominently display their diplomas or business license?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.0.44
September 20, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I had a cough for about 2 months. I went to my old doctor about 4 times and the emergency room once. Needless to say, my cough still didn't go away. One visit to Dr. D and the problem was solved. He is very attentive and professional. Highly Recommended.
by Denise Lowe xxx.xxx.63.190
September 12, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 01, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this family doctor use current and safe equipment?
Yes
by Anonymous
September 30, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 29, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this provider to others?
Yes
by Anonymous
June 23, 2011
Add a Review