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Diana Banks, MD

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Neurologists

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Salt Lake City, UT

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Rocky Mountain Neurological

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Diana Banks, MD
Rocky Mountain Neurological
(11 Reviews)
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5323 Woodrow St Ste 201 Salt Lake City, UT 84107
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.17.106
June 27, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
by Anonymous
January 26, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider give unbiased advice?
Yes
by Anonymous
January 17, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
December 09, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 14, 2011
When comparing Dr. Banks to other neurologists I have visited, she is among the best I have seen. She paid close attention, answered all my questions, and ordered appropriate tests. I would definitely consult Dr. Banks again, except that I no longer live in the SLC area.
by Kathryn
September 01, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office easy to locate?
Fairly Easy
Was this neurologist friendly?
Yes
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
July 07, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider offer any coupons, discounts or promotions?
Yes
Would you recommend this provider to others?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 06, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 24, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
April 23, 2011
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Map and Directions
5323 Woodrow St Ste 201, Salt Lake City, UT 84107