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Robert Jimenez, MD

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Psychiatrists

LifeStance Health

San Antonio, TX

LifeStance Health

San Antonio, TX

LifeStance Health

San Antonio, TX

LifeStance Health

San Antonio, TX
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Robert Jimenez, MD
(29 Reviews)
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134 E Mistletoe Ave San Antonio, TX 78212
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Consumer Feedback

(29 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3.5 star average for Value
He is a great understanding man who listens and helps. I have been going to him for about 5 years and he has really helped me. The only issue is wait time, l don't mind it because it gives me time to reflect.
by Claire xxx.xxx.42.229
November 05, 2015
Dr Jimenez, after many years of treating me, has, in my opinion, irresponsibly changed a very good and effective regiment of medication.
As I indicated to him directly on many occasions, the side effects of some of the more popular medications were extremely
dangerous for me. That being said, I do not believe he has used his best judgement in performing his duties.
With a general lack of communication, and different opinions based upon the "mood" of the office, I question
my proper medical treatment. Dr Jimenez has been good to me, listening to issues I have had in the past with
certain medications, and after a very successful treatment regimen, has decided against the continuation of said solution.
This indicates to me a lack of understanding how to treat the "person" and not just the symptoms.
One appointment he is happy to help, the next it's as if he does not know you. Very discouraging. On top of that,
contact can rarely, if ever, be made with his staff. In the 4 years of seeing him, I have yet to receive one (1) return
phone call.
by Mr. Smith xxx.xxx.10.123
October 28, 2014
Did this psychiatrist give you undivided attention?
Not at all! They barely listened to a word I said
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this psychiatrist late to your appointments?
Yes, they were over an hour late for my appointment
Did this psychiatrist listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Los xxx.xxx.129.77
January 21, 2014
I had to reschedule two appointments. Called office days prior- you only get a machine and left a message to cancel appts and I would like to reschedule. I noted time/date I called in my planner. Two weeks later, I receive a call to reschedule and they give me an appointment for a month later. When I arrived for my appt, they said I never called to cancel and would have to pay $70. cash/check only or I would not be seen. I showed the AWFUL receptionist where I had noted time/date I had called in my planner and explained that I must of called or how could they have called me back to reschedule. Her answer, "Pay or find another doctor". I asked to speak to the office manager, who is never available.

My advice, if you can find another doctor that accepts your insurance, do so. If you need to make an appt, cancel appt, or reschedule, go to the office and get written proof of all transactions.

This place has got a racket going and I believe the insistence on cash or check is to keep from reporting all income to IRS. The receptionist there is truly a useless, unkind, ignorant person.
by ER RN xxx.xxx.147.251
January 03, 2014
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. They always discouraged all of my negative behaviors in a respectful way. They always have my best interest in mind. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate.
by concerned patient xxx.xxx.80.226
November 27, 2013
Did you spend a lot of time in the waiting room at this psychiatrist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.132.221
November 18, 2013
Did this psychiatrist investigate your medical background before recommending a treatment option?
Not at all! They didn't know or care about my medical background
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider remember you by name?
Sometimes, but not always
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Was this psychiatrist's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.199.134
April 11, 2013
Is this psychiatrist easy to reach in an emergency?
Yes, they answered my call right away
Is this psychiatrist easy to reach in an emergency?
Absolutely! I can always count on them
Did this psychiatrist have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.21.18
February 23, 2013
The waiting time is unreal, no less than 4 hours. The office is not very efficient when it comes to scheduling appointments.I was able to talk freely during my appointment without worrying about being judged or criticized. They were very supportive and understanding. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain.There are'nt very many psychiatrist taking new patients in San Antonio, so you get what you can.....
by sena xxx.xxx.160.116
February 22, 2013
have always waited 3-4 hrs to be seen. then my face-to-face time with him lasts about 5 min. he often makes inapprpriate comments about my looks and borders sexual harrassment. the staff is hot and cold. watch out for joann though--she is the worst and rudest of all of them
by kiwi2234 xxx.xxx.156.152
January 18, 2013
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Map and Directions
134 E Mistletoe Ave, San Antonio, TX 78212