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Frosty Moore, MD

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Orthopedic Associates of Central Texas

Austin, TX

M. Burrus, MD

Austin, TX

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Frosty Moore, MD
Westlake Orthopaedics
(12 Reviews)
> Get Phone Number & Directions
5656 Bee Caves Rd Ste K-200 Austin, TX 78746
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this orthopedic surgeon to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Yes
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.136.156
February 13, 2014
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.174.15
May 20, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Larr xxx.xxx.76.19
March 05, 2013
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the waiting area spacious?
Yes
Does this provider have helpful information available online?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.138.240
October 28, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
February 19, 2012
I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by jane bergeron
October 27, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 24, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by P. Willis
September 19, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider give unbiased advice?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
June 29, 2011
Are you going to visit this provider again?
If I need to, I'll return
Does this orthopedic surgeon use current and safe equipment?
Yes; the equipment is very advanced!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
June 21, 2011
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Map and Directions
5656 Bee Caves Rd Ste K-200, Austin, TX 78746