Marci Roy, MD

Marci Roy, MD
NeuroDiagnostic Clinic 5656 Bee Caves Rd Ste. J-202 Austin, TX 78746
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
She tested and told me what my problem was so I could get it operated on.
by Betty Sanders xxx.xxx.70.230
June 06, 2015
The thoroughness of my exam was very impressive and everyone involved answered all of my questions.
Dr. Roy and her staff were kind and thoughtful.
by Marty xxx.xxx.184.38
November 01, 2014
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider treat their staff well?
Kind of, but not very well
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.233.2
September 23, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this neurologist friendly?
Polite Enough
Were you able to relax during your appointment?
No, I was on edge
by Anonymous xxx.xxx.125.92
August 26, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.18.154
August 12, 2013
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.37.210
June 21, 2013
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
No, it wasn't too loud
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.96.17
May 20, 2013
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.34.130
March 22, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.106.49
August 15, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.76.79
April 12, 2012
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