Marci Roy, MD

Marci Roy, MD
NeuroDiagnostic Clinic 5656 Bee Caves Rd Ste. J-202 Austin, TX 78746
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
The first time I scheduled an appointed was an emergency visit and they worked me in a couple of hours later. Dr. Roy was at the hospital so I saw one of her assistant (I think a (PA) and they were great. They took great care of me, treated me in the office, and scheduled a followup with Dr. Roy. I have been her patient now for over 10 years. They are usually busy and so it may take a couple of weeks to get an appointment unless it is urgent. The best doctors usually are busy and booked up. I have also recommended her to several friends and coworkers. I have never experienced any of the awful things other have said.
by MarkM
February 09, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 05, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this neurologist friendly?
Polite Enough
by Anonymous
July 08, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Would you recommend this provider to others?
Yes
by Anonymous
July 08, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
July 05, 2011
I have to admit I looked her up on the internet before I went to her office. What I read shocked me. I was going to see her just for a test and was not looking for another doctor. When I met her staff I had my wall up, I was ready for anything. Her staff was nice and listened. Then I met her and she did her test and told me what she thought and ask me did I have any questions. I dont know if it was her tone or the look she gave me but she didn't seem to be the person that I had read about. She took the time to listen, showed compassion and wanted me to have a better quality of life. To sum it up I didn't see any of the terrible things I read about. I have only seen her once and I was impressed by her and that doesn't happen very often. So far I give her a thumbs up.
by Layne
June 30, 2011
Were you able to relax during your appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 27, 2011
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by AL
June 22, 2011
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