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Robert Cain, MD

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Austin, TX

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ARC Four Points

Austin, TX
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Robert Cain, MD
(15 Reviews)
> Get Phone Number & Directions
900 W 38th St Ste 350 Austin, TX 78705
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.253.91
December 18, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.129.248
August 26, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider listen to your input and concerns?
Yes
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.138.107
July 16, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.2.87
May 09, 2013
I'll definitely be going back. I didn't have a bad experience. They gave me sufficient information to make a decision about my treatment plan. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite.
by Kimberly xxx.xxx.211.105
February 11, 2013
Was this provider's staff friendly?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.165.222
January 06, 2013
Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. I would never refer any of my family and friends to go here. Anita, one of Dr. Cain's office staff, told me early one Monday morning that they couldn't find my file because Dr. Cain had taken it home over the weekend to review. Wonder how that would fly with HIPAA laws?
by Kimberly D. xxx.xxx.211.107
January 02, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.19.224
November 08, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.138.16
August 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.206.140
April 02, 2012
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Map and Directions
900 W 38th St Ste 350, Austin, TX 78705