Jan Schwartz, MD

Jan Schwartz, MD
Dermatology Center of Memorial 902 Frostwood Dr Ste 153 Houston, TX 77024
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Consumer Feedback

(84 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was it easy to make an appointment with this provider?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Stephanie xxx.xxx.218.25
December 07, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this dermatologist's staff friendly?
Yes
Did this dermatologist answer all of your questions?
Yes
Were you able to relax during your appointment?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by ShellyS xxx.xxx.137.74
November 26, 2012
Was this dermatologist's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Sometimes, but not always
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.39.165
November 21, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.103.46
October 28, 2012
This doctors office sucked! I found this dermatologists office online and made an appt to have some recent skin problems checked out. I made my appt and the receptionist told me to make sure I gave myself a few minutes before my appointment to fill out paperwork.

I showed up 10 minutes before my 2:30 appointment and checked in and filled out all my paperwork and turned it back into the front desk. I noticed the waiting room was pretty full as I waited, but as time went on, no one was being called back. After 30 minutes, finally 1 person was called back. I started getting annoyed that it was so long after my scheduled appointment time, but was trying to be patient and understanding. Some of the other patients started to complain that it was taking so long as well, and I went up to the front desk to ask how much longer it would be till I would be able to see the doctor. The receptionist said there was only one person in front of me. This didn't do anything to make me feel better since only 1 person had been called in the 45 minutes that I'd been there.

I waited for another 30 minutes and I finally gave up and told the receptionist that I couldn't wait any longer and had to leave. Even if I were to be called back at that time, I don't think I want to have a doctor that didn't appreciate that my time is important too.
by Lora xxx.xxx.62.151
September 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.66.6
September 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Diane xxx.xxx.41.124
July 19, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.253.251
July 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.179.61
July 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.84.121
July 09, 2012
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