Jan Schwartz, MD

Jan Schwartz, MD
Dermatology Center of Memorial 902 Frostwood Dr Ste 153 Houston, TX 77024
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Consumer Feedback

(84 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Michael xxx.xxx.89.37
October 02, 2013
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They were extremely late to all my appointments. I always had to wait over an hour for them to show up. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Dr. Schwartz is a charming and nice doctor, however, I had to wait two hours past my appointment time the two times I went there. Apparently that is a common occurence, because I heard several irate patients yelling at the front desk staff during my visits. Because of this, I decided to see another dermatologist. If time is not a factor for you, however, I would recommend her. She is great, and she sends you off with a lot of wonderful samples and coupons.
by K.A. xxx.xxx.84.113
August 19, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.240.153
June 11, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous xxx.xxx.89.184
May 20, 2013
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.50.189
April 22, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.40.178
April 04, 2013
by Anonymous xxx.xxx.80.20
February 19, 2013
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.234.185
February 19, 2013
Was this provider's office too loud?
No, it wasn't too loud
Did this provider answer all of your questions?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by carrie j xxx.xxx.66.54
December 18, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes, but very little
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by ellen xxx.xxx.76.228
December 10, 2012
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