Mark Castellaw, MD

Mark Castellaw, MD
Medical Group 1734 Madison Ave Memphis, TN 38104
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Consumer Feedback

(4 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Was this provider's office too cold?
Yes, I was freezing
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous xxx.xxx.212.234
March 02, 2013
Was it easy to make an appointment with this provider?
No, it took a while
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 16, 2011
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 05, 2011
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider use excessive foul language?
No
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous
June 01, 2011
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